Deleted
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Post by Deleted on Aug 8, 2013 16:29:50 GMT
No matter what I do I can't login using my old identity.
Perhaps an admin or moderator could take a look please? Pretty please?
Thanks.
JohnG.
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Post by freeway on Aug 8, 2013 16:46:49 GMT
John
If I'm not mistaken I think we received an email asking us to verify our email address allowing us to upgrade ?
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Deleted
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Post by Deleted on Aug 8, 2013 18:14:45 GMT
Aha!
Maybe I forgot to change my old email address which was closed by my old ISP.
I don't remember seeing any such message and I usually check them and my spam folder pretty well.
Nor any messages from hangout for some considerable time.
Anyway my old name 'johng11' is locked to me.
Is there any way the email address can be changed to the one on this account?
Or to my preference, garsidejl @ yahoo. co. uk (remove the spaces to make it valid).
I recall that Pat may have changed my identity somehow so that I was seen as johng rather than johng11.
Would that have any bearing on the matter?
Very many thanks,
JohnG.
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Post by freeway on Aug 8, 2013 19:24:06 GMT
John
That's probably what happened the Upgrade email was most likely sent to your old Yahoo inbox have you tried logging in here with your old Yahoo email and password? if that worked you could then modify to your new gmail .
Let us know and we'll try and get this sorted as soon as.
Rgds
Barry
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Post by Deleted on Aug 9, 2013 6:10:13 GMT
Hi Barry,
Yes, I've tried with my old yahoo identity, that's what I thought it was initially, so that's what I went for.
I get past the first phase of login and it accepts my password, but then comes a second phase, with a prove you're human, and it rejects the password. I don't have any other password for the site, so I'm completely baffled.
Is there a way, as there is with most sites, of resetting the password and doing a fresh password initiation?
(I'm glad I opted to leave my site at the old settings until the end of the year!)
Regards,
JohnG
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Post by JohnG on Aug 9, 2013 6:28:17 GMT
Well, I seem to have achieved some sort of breakthrough.
Somehow my account is also linked to my Proboards identity with a separate login.
After using the login details for that account I was linked to my former identity.
Don't ask me exactly what I did, but whatever it was it seems to have worked (N.B. 'seems'!)
Thanks for your efforts Barry.
Kind regards,
JohnG.
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Post by freeway on Aug 9, 2013 7:29:04 GMT
Great glad you got it sorted John
Barry
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Post by Jacqui on Aug 12, 2013 12:22:09 GMT
Whew! glad we've got you back John  Jacqui |
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Post by JohnG on Aug 14, 2013 11:20:59 GMT
Whew! glad we've got you back John Jacqui Getting worried were you, Jacqui?   Thought I'd been unceremoniously dumped! I'm still not quite sure how it worked though. Kind regards, JohnG. |
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